Santa Toyshop Experience: £20 per child

Santa Lunch Experience: £35 per child and £45 per adult

If you would like your baby to receive a gift from Santa – Yes.

If you do not require a gift from Santa for the baby and are visiting in a group – No.

If you would like the baby to receive a meal, then yes.

If you do not need a meal but would still like a baby to receive a gift from Santa, then please email us once you have booked to pay the extra for the gift.

No. Adults only need to purchase a ticket for the Santa Lunch Experience.

Santa Toyshop: A small gift from Santa, photo opportunities for you to take photos and videos, gingerbread decorating, writing a letter to Santa, Christmas Disco.

Santa Lunch: A small gift from Santa, photo opportunities for you to take photos and videos, gingerbread decorating, writing a letter to Santa, Christmas Disco and a 3-course lunch cooked fresh by our chefs.

Santa Toyshop: We have recommended visiting Santa in groups of 2 children at a time. If you require a larger group please book the timeslots close to each other and let a team member know at check in you would like to visit Santa together.

You will have the chance to select your food choices when booking. Please bare in mind we cannot change the menu choices no later than 3 weeks before your event. For any changes please email us and we will do our best to accommodate.

Please inform us when booking your ticket of any allergies, and then email us on christmas@thegrangenorthwood.co.uk. Please also discuss this with our check-in team on the day.

Please email christmas@thegrangenorthwood.co.uk. We cannot discuss Santa bookings over the phone. Bare in mind response time can be up to 72 hours during busy periods.

We understand delays can happen. We will try our best to move your slot, so please let us know. We cannot offer refunds. We cannot move or change Santa Lunch bookings.

Please try let us know 10 days before if you need to change or cancel your booking, and we can try our best to change this for you. We cannot offer refunds or changes on Santa Lunch after this time. We cannot be responsible keeping food hot if you are late to Santa Lunch.

Yes! There will be an opportunity to take photos and videos in the Grotto. Please be mindful of other children when taking photos throughout the rest of the experience.

If you do take any photos, don’t forget to tags us! @thegrangenorthwood

The bar will be open serving hot chocolates, cold drinks and light snacks. We will also have merchandise available to purchase.

Yes, please email us to book these sessions at christmas@thegrangenorthwood.co.uk so we can discuss your requirements.